Some of your questions answered here
We get a lot of questions about our product. You can get any answers.
Yes, BagsBear's canvas bags are mainly made of natural cotton and linen fibers, which are biodegradable and environmentally friendly. We avoid the use of harmful chemicals and use environmentally friendly dyes as much as possible to ensure that the impact of the product on the environment is minimized throughout its life cycle.
At BagsBear, we take pride in our commitment to sustainability and environmental responsibility, which extends to our packaging practices.
Our goal is to use minimal packaging to protect our items during shipping and handling. This approach not only reduces waste, but also lowers the carbon footprint associated with producing and disposing of excess packaging materials.
Despite using eco-friendly materials, we prioritize ensuring that the products arrive undamaged at their destination.
Most BagsBear canvas bags can be hand washed or machine washed (using a laundry bag) with mild detergent in cold water. Avoid using bleach. When drying, lay the bag flat or hang it up out of direct sunlight. Regularly inspect and repair any minor damage to extend the life of the bag.
Our canvas bags are carefully designed and rigorously tested to ensure their durability. Using high-quality natural fibers and reinforcement technology, they will remain in good condition even with daily use. BagsBear's canvas bags are designed to be used for a long time, reducing the need for frequent replacement.
Yes, we offer international shipping to various countries. Shipping fees and delivery times may vary depending on your location.
Delivery times vary based on your location and the shipping method selected. Typically, orders are processed within 2-5 business days and delivered within 7-21 business days.
We offer a 30-day return policy for unused and undamaged products in their original packaging. To initiate a return, please contact our customer service team.
We offer a variety of bags including ethnic-style handmade woven canvas bags, multi-compartment handbags, casual multi-pocket women's bags, and handmade woven backpacks.
Our products are made from high-quality materials such as cotton, linen, and canvas, ensuring durability and comfort.
Yes, many of our bags are handcrafted by skilled artisans, incorporating traditional weaving techniques and creative patterns.
You can place an order directly on our website by selecting your desired products and following the checkout process.
If you need to exchange a product, please reach out to our customer service team within 30 days of receiving your order. We will provide instructions on how to return the original item and process the exchange.
To care for your canvas bag, we recommend spot cleaning with a mild detergent and cold water. Avoid using bleach and tumble drying. Air dry the bag away from direct sunlight.
Before first use, you can soak them in cold water to reduce dye loss.
Try to avoid prolonged exposure to sunlight.
Use neutral detergent and avoid hot water.
It is best to avoid machine washing to preserve the integrity of the material and the handcrafted details. Spot cleaning is the preferred method.
Gentle hand wash or machine wash (using a laundry bag), cold or warm water, avoid bleach.
Air dry naturally, avoid direct exposure to the sun.
Use a soft brush to gently remove stains, and use a mild detergent topically if necessary.
At Bags Bear, we are committed to sustainability. We use eco-friendly materials, support fair trade practices, and ensure our production processes minimize environmental impact.
You can contact our customer service team via email at service@bagsbear.com or through the contact form on our website. We strive to respond to all inquiries within 24 hours.
Consider the occasion of use: daily commuting, outdoor activities, professional needs, etc.
Choose the style, color and pattern according to personal preference.
Check the product specifications to confirm whether the size and capacity meet your needs.
Cotton canvas: 100% cotton, with a natural texture, moisture absorption and breathability.
Polyester-cotton blended canvas: Combining cotton and polyester, it provides better durability and easy care.
Polyester canvas: All-polyester material, high strength, wear resistance, quick drying, suitable for outdoor use.
Some of our styles are specially treated with water-repellent to withstand light rain.
For higher waterproof needs, it is recommended to choose styles with a waterproof coating.
Yes, we provide personalized customization services, including but not limited to color, pattern, size customization, and corporate logo printing.
Most of the canvas fabrics we use are derived from natural fibers and use environmentally friendly dyeing processes to reduce the impact on the environment.
Some products use recycled materials to support the circular economy